Chat with Bix by direct message

How to

1. Open the @bix profile through a mention or user search and tap Message.
2. If you have already chatted with Bix, open the avatar menu, tap Messages and choose the conversation.
3. Write a short entertainment question, up to 800 characters, and send it using the composer.
4. Wait for the reply before continuing. You can tap referenced titles and people to open Catalog.
5. To start another topic, say what you need. When resuming an old conversation, include the necessary information again.

What to ask in chat

• Recommendations: describe genre, mood, duration or stories you enjoyed. Bix can suggest titles; it does not play movies or episodes.
• Context: ask about plot, cast or connections between works. State where you stopped to guide a no-spoiler request.
• Your data: ask about recorded movies, episodes, ratings, favorites or periods in your history. The answer uses records available in your account.
• Lists: request a themed selection. When a list is created, it starts private and can be opened, reviewed and edited.

Access, history and control

• Chat requires Gold unless temporarily enabled for Free. Images remain exclusive to Gold during those promotions.
• Chat has its own usage allowance. Question and answer length affects consumption; a question does not always spend the same amount.
• Some recent messages may accompany a question while the conversation is active. After a break, Bix may need you to explain the topic again.
• Deleting a message or removing the conversation from the list uses available app controls. This does not promise immediate deletion of all records, backups or data already processed by the provider.

Fix chat problems

• If the Gold invitation appears, check your subscription in Settings > Lobbix+ Gold. A store purchase may need Restore purchases.
• If an allowance notice appears, check Renews on in the usage card. Deleting messages does not restore spent allowance.
• If Bix says data is missing, check your watched records and ratings. A title watched outside Lobbix+ enters only if you record or import it.
• If the reply stops or takes too long, check your connection, wait and send a shorter question. Audio, video and files are not accepted Bix chat analysis requests.