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Unmark watched records and understand BC deductions

When you unmark a movie or episode, BC generated by that mark are deducted. The correction keeps history and rewards consistent even if the credit was already spent.

Where to find it: Catalog > movie or episode > Watched; Loft HUD > Device > Bix Bank icon > transactions

How to

  1. Open the correct movie or episode in Catalog.
  2. Use Watched to undo the incorrect mark and confirm when asked.
  3. Check title history and then Bix Bank transactions to understand the deduction.

How it works and its rules

  • If BC were pending, the deduction reduces that amount. If already claimed, it reduces balance; if already spent, balance can become negative.
  • Repeated marking and unmarking is not a way to earn again. Rewatching does not count for time rewards, and abuse can cause corrections and sanctions.
  • Boo does not produce this deduction. The correction comes from an undone mark or another transaction identified in the history.

Common problems

  • Balance became negative: check unmarking and previous spending. Correcting history remains appropriate; do not create a false mark to hide the deduction.
  • Unmarked the wrong title: correct the actual episode or movie and check transactions. If the deduction does not match the record, contact support with title, date and notice.
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