Subscribe to Gold with Pix on Lobbix+ Web

How to

1. On Lobbix+ Web, open Lobbix+ Gold, choose monthly or annual and select Subscribe with Pix.
2. Enter the full name, CPF and postal code (CEP) of the payer. The bank asks for this to authorize Pix Automático.
3. In your bank app, go to Pix and scan the QR code or paste the code.
4. Authorize it. The 1st payment is made right away and Gold is unlocked once it is confirmed. Later payments are automatic.

Renewal and cancellation

• The subscription renews on its own every month or year, at the amount shown before authorization, in Brazilian reais.
• To cancel, open Lobbix+ Gold on Lobbix+ Web and select Cancel subscription, or cancel in your bank app, under Pix Automático.
• When you cancel, there are no new charges and Gold stays active until the end of the period already paid. The paid period is not refunded.
• If the bank does not approve a charge, Gold does not renew. Generate a new QR code to continue.

I bought on the web. Does it show in the app?

• Yes. Gold belongs to the Account: subscribed on Lobbix+ Web, it works in the phone app, and Gold subscribed in the app works on Lobbix+ Web.
• If you subscribed through the App Store or Google Play, manage and cancel in the store, on the phone where you subscribed. With active Gold, Lobbix+ Web does not offer another subscription, so there is no double charge.
• Restore purchases in the app only covers store purchases. For Pix, check Gold while signed in to the correct Account.

If Gold is not unlocked

• Payments on Lobbix+ Web are only available in Brazil. In other countries, subscribe in the app.
• Check in your bank app that the authorization was completed. Before generating another QR code, wait for the 1st payment to be confirmed.
• If it persists, write to help@lobbix.com with your @username and the payment date. Do not send passwords or bank details.