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How to subscribe, manage or restore Gold

Gold is the subscription that unlocks additional Lobbix+ tools and customization. The subscription screen shows your plan, opens store management and restores an existing purchase.

Where to find it: Avatar menu > Settings > Lobbix+ Gold

How to

  1. Open Settings and tap Lobbix+ Gold. Check Subscription status.
  2. If you have not subscribed, tap Subscribe to Lobbix+ Gold, choose monthly or annual and read price, renewal and any offer before continuing.
  3. Confirm the purchase on the App Store on iOS or Google Play on Android. Wait to return to the app.
  4. To change or cancel, use Manage subscription and finish in the store responsible for billing.
  5. To recover a purchase recognized by the store, use Restore purchases while signed into the correct Lobbix+ account and the store account used for the purchase.

Price, renewal and cancellation

  • Valid price and terms are shown in the store confirmation. Currency, taxes and offers may vary. An introductory offer does not mean renewal has the same price.
  • Cancelling renewal prevents future charges under store rules; access may continue until the paid period ends. Deleting the app or pausing your account does not cancel the store subscription.
  • Restoring purchases does not start a new subscription or change who bills you. For refunds or incorrect charges, check the store order and applicable support options.
  • When Gold ends, exclusive features become unavailable. Your Loft and BixCoins balance remain preserved and locked under current rules; subscribing again restores access.

If the purchase does not unlock Gold

  • Check that the store completed the order, the subscription is active and you signed into the correct handle. A pending charge does not confirm activation.
  • Use Restore purchases and check your connection. Avoid buying again before checking the previous order.
  • On Android, manage billing in Google Play; on iOS, in the App Store. Having Gold in Lobbix+ does not transfer the order between stores.
  • If it continues, send support your handle, store, date and order identification, hiding payment details. Do not send passwords or sign-in codes.
Still need help?Contact support