Import TV Time history

How to

1. Export your records from the source service and keep the files without changing names or contents.
2. Open Settings > Data & Privacy > Data importer. Check the handle that will receive the history.
3. Choose the source service and select files on your device. Wait for parsing and review the preview.
4. Check titles, dates, scores, lists and warnings. Resolve ambiguous matches and select what to import.
5. Confirm the import once and follow the result. Then check profile history and episodes in Catalog.

Prepare the right file

• In TV Time, request or generate a data export following that service’s instructions. Wait for the final file; a history screenshot cannot be imported.
• Include movie and episode files you want to bring. A package containing only a show list does not necessarily contain individual episode marks.
• Keep a copy of the original package. If a data group is missing, check the source export before trying to fill numbers manually.

What importing changes

• The importer adds recognized records and fills missing information. Existing Lobbix+ records take priority; importing does not instruct the app to erase or replace your entire history.
• TV Time and Trakt use files, without giving Lobbix+ your passwords for those services. Ratings imported from these sources do not automatically create public Flow posts.
• Only data present in the file and compatible with Catalog titles is imported. A show recorded without enough episode information cannot reconstruct where you stopped.
• The preview lets you choose data groups. Check list and new-record options before confirming. Do not rely on importing to undo previous choices.
• Importing is available on Free and Gold, on iOS and Android. Imported history feeds statistics; it does not guarantee retroactive BixCoins rewards.

Fix failures and differences

• Rejected file: check source and format. Renaming a text file to ZIP or JSON does not make it a valid export. If you extracted a package, include all required files.
• Wrong or missing title: compare year and poster in the preview. Select the correct match or leave the item unimported to avoid assigning data to another work.
• The page closed: confirmed processing can continue. Return to the importer and check the result before starting another identical import.
• Different counts: check skipped items, duplicates, unidentified episodes and missing dates. Statistics can take some time to reflect processing.
• Not signed in: open the importer inside the app with the correct account. On the website, confirm your handle and use the code received in a Lobbix+ notification. Do not share that code.
• If the in-app screen fails, use Try again after checking your connection. When contacting support, state the source, step and notice; send personal files only when needed for assistance.