Read the Privacy Policy
The Privacy Policy describes data Lobbix+ processes, who it may be shared with and how long it is needed. You can also request access, correction or deletion through the listed channels.
Where to find it: Settings > Data & Privacy > Legal & Policies
How to
- Open Settings > Data & Privacy > Legal & Policies > Privacy Policy.
- Find your request’s subject: account, content, Bix, ads, Loft and BixCoins, security, retention or rights.
- To change an available preference, return to Settings > Privacy or the tool’s control.
- To exercise a right, use Contact Us on Legal & Policies and email help@lobbix.com. Include your handle and which data or request you want addressed.
Preferences, access and deletion
- Making a profile private, hiding a card and turning off notices change presentation or access. These choices do not amount to deleting all account data.
- Requests may require identity verification to avoid giving your data to others. Do not send passwords, sign-in codes or complete payment details.
- Some records may be retained for legal obligations, security, disputes or other grounds described in the Policy. Erasure does not guarantee deleting images others copied outside Lobbix+.
- Loft includes layout, pets, names, access and petting history; BixCoins include balance and transactions. This does not make Bix Bank a bank account or allow visitors to view your purchases.
If you cannot complete a request
- If Contact does not open email, copy help@lobbix.com into your email app. Keep the sent message to follow the same request.
- If the request is broad, specify which data you want to view or correct. If you lost account access, say so to receive verification guidance.
- For an app failure, use the support guide. For abusive content, use Report; a privacy request does not replace reporting the content.
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